Live Web Event: Delivering a Superior IT Service Desk Experience

In a recent survey of IT professionals conducted by Dimensional Research, 71% said that the reputation of corporate IT is significantly impacted by service desk interactions. As organizations grow in size and become more distributed, the service desk becomes the face of IT and IT administrators are constantly faced with the challenge of cost-effectively managing remote systems. Bomgar offers enterprise-class IT remote support platform that empowers service organizations to deliver collaborative remote support to employees and end users. Together Bomgar and Dell KACE enable support organizations to improve customer satisfaction through a comprehensive and easy to use Service Desk solution with integrated remote collaboration capabilities that offers superior quality of service and faster resolution times. Register now to learn how you can integrate Bomgar and KACE to improve service desk user experience and resolve issues much faster than ever before.

Share Your Ideas!

Do you have ideas for how to improve AppDeploy? Is there something about the site that you'd like to see changed? What new features would you like to see introduced? We are using UserVoice to get your idea on Dell KACE Products (including AppDeploy) and would love your input! Please click here to submit new ideas or vote on those already submitted by others!

Free Tools!

Five free tools are now available. You'll recognize the AppDeploy Repackager as one that we've shared here for some time, but you'll also find the Secure Browser (a virtualized installation of Firefox with some nice security options), the Virtual Disk Utility (like a USB stick in a file it lets you mount a virtual file system on PC and Mac), the System Inventory Tool (to get a quick scan of your computer in a nice web report), and Process Director for Windows (an advanced application/package troubleshooting tool for seeing, and controlling, just what is taking place under the covers when you run a program). Visit now!

Check out the Dell TechCenter Community

Dell TechCenter is a collaborative online community that provides in-depth technical information on a wide variety of topics. Through blogs, discussion groups, and weekly chats, the site enables IT professionals to communicate directly with both Dell engineers and their own peers, enabling them to find the information and answers they need to help simplify decision making and streamline IT management. Visit now http://www.delltechcenter.com. 

Download a Trial KACE K1000 Management Appliance!

You can now download a trial of the KACE K1000 Management Appliance for yourself and see just how easy it can be to leverage features like inventory, software distribution, patch management, asset management helpdesk and more! It also affords AppDeploy fans a chance to see what AppDeploy live is all about firsthand.
 

Follow AppDeploy on Twitter!

Stay on top of the latest AppDeploy announcements by following AppDeploy on Twitter!