Dell KACE
AppDeploy

Can you tell me my password?

You password is encrypted and cannot be viewed even by the site administrator. You can however, have your password reset by clicking the "Forgotten Password" link on the site login page. You will have a temporary password created and validated via email, once you are logged in you may change your password to whatever you like.

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How can I change my password?

To change your password, click on the My Settings link located at the top of the message boards. At the top left of the page, you will see a "Change password" link as shown in the image below. Simply click this link and complete the form that is presented to change your site password.

Can you tell me my User ID?

You can look up your account in the online member list. If you are still having no luck, please contact the site admin with your email address and it can be investigated based on the account email address.

How can I change my account details?

Account details may be modified here. The site-wide account is based on that of the message board account, so any changes you make to the message board profile affect your site account as a whole.

How can I edit my site contributions?

When you are logged onto the site, any entries associated with your account will include the display of a small "edit" graphic:

Clicking on this link will take you back to the compiled submission form for the entry in question. Keep in mind that any changes will result in the information being flagged as unapproved and, while visible to you, will not be visible to others until it is reviewed and approved once again.

Note: entries may only be associated with a single account-- multiple user accounts cannot be used to edit the same site contribution. Click here for a list of your site contributions and their approval status.