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KACE KBOX 1000 Series (v3.1)
by Bob Kelly

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You may have seen my recent review of the KBOX 2000 series which (among other things) serves the role of desktop provisioning through unattended installations and binary image deployments. This is the newer of the two KBOX appliances available, and I had reviewed the original KBOX 1000 series back in July of 2005. KACE released a significant update in v2.0 and so the review was updated in December of 2005. Since that time the 1000 series has continued to grow its feature set and evolve into what is currently available today: v3.1 of the KBOX 1000 series, and this will be the focus here.

A quick rundown of what the KBOX 1000 series offers:

Now much of this was covered back in the previous reviews, so I will focus my attention on those newer features as highlighted with hyperlinks to those topics in the list above. I'll finally close with some quick descriptions of the many features I cannot delve into with much detail in this review.

While KACE shipped the previous two units to me for testing, I opted to take them up on a remote access KBOX for this review. Comfortable with the installation and setup which I have documented in each of the previous reviews, their test systems are commonly used to demonstrate the abilities of their appliances for interactive conference calls that they offer potential customers. Once a customer, they provide 8 to 12 hours of hand-holding referred to as their JumpStart Program. A very helpful and sharp group of people, this personal attention they provide customers should be earning them a very good reputation. In fact, I’m told that they record the JumpStart Program sessions where they walk you through operation of the appliance and its configuration for your unique environment and then provide it to you for future reference.

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