Communication Manager 7.x
Company: AT and T
Setup Type: Native Windows Installer setup (MSI)
Package Difficulty Rating: TBD [ Rate It or View Ratings ]
Most Commonly Reported Method: not yet established
Record Created On: 3/3/2010
Number of Views: 875
 
  
 
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Full Name: Genesys T-Server for Avaya Communication Manager 7.5.009.00 [T-Server_Avaya_S8700_1]

Version: 7.5.009.00

Publisher: Genesys Telecommunications Laboratories, Inc.

Help: http://genesyslab.com/support

ReadMe: file://E:\Program Files\GCTI\TSrvG3\T-Server_Avaya_S8700_1\read_me.html

Uninstall String: RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4BBDA3F1-09B3-4F0B-B2FE-D326E6900CA4}\setup.exe" -l0x9

More Info URL: http://www.genesyslab.com

Categories: Unknown

Threat: Unknown

 
 
Command Lines: Command line details for installation and removal of this software. Details may include available command line arguments and/or public properties.

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Notes: Shared "notes from the field" covering how to handle the automated installation of this software.

After extracting the installer from ATT using Winrar or Winzip. You'll have to rename *.*.ale extensions. Once you extract the files to a folder. Use the following does command to rename the file extensions to original.


To Debug:
for /r %i in (*.*.ale) do echo "%i" "*.*"

To Use:
for /r %i in (*.*.ale) do ren "%i" "*.*"

Once you have rename the files. You'll need to install the application using the setup.msi. Once the application is installed. You'll need to configure the settings that you want for the application. Most place on the web asks you to modify FeatureManagerSettings.xml.RC4 located %userprofile%\application data\AT&T\Communicator. This does not work consistently.

To disable the WIFI Feature:
It's better to create mst file that changes WIFIENABLED property in the property table, Checkbox few others.

Above Entry Provided on 3/5/2010 by youngso
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Here is how I handled this package.

1. Downloaded and ran Setup-ACM-7.1.030.exe
2. Hit setup button the the winzip self extractor dialogue box.
3. Wait for AT&T Communication manager installshield Wizard.
4. Browsed to %temp%
5. Found the temp folder it created by date and time. In my case the folder was WXSE0.TMP. Copied the folder to another location and then canceled the setup wizard. The folder goes away as soon as installshield is canceled.
6. Using the folder I copied to the network, I was able to install the program with msiexec /i setup.msi /qb

Above Entry Provided on 3/19/2010 by berobbi
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DOS batch file above to strip off .ale extension doesn't work and should read:

for /r %i in (*.*.ale) do ren "%i" "%~ni"

Above Entry Provided on 4/29/2010 by Rainman_CT
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Virtualization: Information regarding how to work with this software in creating a virtual deployment package for products like Altiris SVS and Microsoft SoftGrid.

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Terminal Services: Notes on how to address problems working with this software in a Terminal Services session as with Citrix shared environments.

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Related Links: Additional resources to reference in regards to the deployment and configuration of this software.
 
Security Information: Details covering which files, directories and/or registry entries must be opened to standard users for operation in a locked down environment.

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Discussion threads: Discussion topics in the AppDeploy message boards that have been linked as relevant information to this entry.
 

 


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