/build/static/layout/Breadcrumb_cap_w.png

Help with MSI 1713

Help with MSI (Microsoft Installer) error 1713: [2] cannot install one of its required products. Contact your technical support group. System Error: [3].

0 Comments   [ + ] Show comments

Answers (2)

Posted by: AppDeploy.com 19 years ago
Red Belt
0
This is a rather generic error, but if encountered during the attempted removal (or reinstallation) of a program, make use of the Windows Installer Cleanup Utility to fully remove the original installation.
Posted by: p_tr1ck 16 years ago
Yellow Belt
0
Trying to manually run an MSI for an MS Office 2007 Suite (or individual app) generates the 1713 error. The reason is because the 2007 office suite does not allow installations via manually clicking the MSI file. Instead, the installs must be done using the Setup.exe from the MS Office 2007 media. Details found in: http://support.microsoft.com/kb/926279
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ