Secure Browser would not load

Secure Browser would not load

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Secure Browser would not load - 7/29/2010 9:29:38 PM

rjmat

Posts: 4
Joined: 7/29/2010
Status: offline

Hi,
After two attempts at downloading, installing and attempting to open Secure Browser (Uninstalled both times using Revo Uninstaller on setting 4), after clicking to 'open' Secure Browser, the app would not finish loading, it would utilize >95% of system resources (2GB) but would never display after waiting 5 minutes or more. My system is a Dell Inspiron 9300, WinXP SP3, 2GB RAM, 80GB HDD, AVG 9, Comodo F/W. Can anyone help? Thank you.
Bob

Post #: 1

RE: Secure Browser would not load - 7/30/2010 2:52:55 PM

mikergray

Posts: 4
Joined: 7/21/2010
Status: offline

Thanks for trying the product. We have heard from a few other people that are experiencing similar problems. We are trying to narrow on the problem. Can you provide some additional information?

1. Did you already have Firefox loaded on the computer before you installed Secure Browser?
2. If so, did you have addons or anything customized? If so, can you give us a list of the plugins, themes, etc. you are using?
3. Is your computer running Windows XP Professional or Windows XP Home edition?

That should give us some good information to try to reproduce the problem internally. Thanks for your help!

(in reply to rjmat)

Post #: 2

RE: Secure Browser would not load - 7/30/2010 4:30:21 PM

rjmat

Posts: 4
Joined: 7/29/2010
Status: offline

Hi mikergray,
Thanks for your every consideration.
l. No 2. N/A
3. Pro
Bob

(in reply to mikergray)

Post #: 3