Work Perfect Office 12 Run As Admin Issue

Work Perfect Office 12 Run As Admin Issue

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Work Perfect Office 12 Run As Admin Issue - 7/29/2010 9:19:18 AM

ajchak

Posts: 25
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Joined: 8/20/2008
From: India
Status: offline

Hi Guys,

Yet another interesting issue that i had came across.For an application named Work Perfect Office 12 there is a shortcut named Clip Manager which points towards an exe named clipbook.exe.the application has been sequenced and during the testing of this application i noticed that the shortcut which i had mentioned above doesnt work on Standard user.The OS we were testing on was Win7(32 and 64 biy both).It needs a Run As Admin Shim in order to work.
Has anyone faced this issue.I had taken the prcoessmon too but that didnot help.I believe the Run As Admin shim is not a feasable option.
Please enlighten..

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Cheers
AJ

Post #: 1

RE: Work Perfect Office 12 Run As Admin Issue - 7/30/2010 9:20:31 AM

Rheuvel

Posts: 200
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Joined: 6/11/2008
From: The Netherlands
Status: offline

Hi AJ,

I have never been confronted with Word Perfect (it's about Corel Word Perfect, I assume??) yet. Could you tell me some more about this?

How does it behave with an out of the box install? So, if you install it manually without the sequencer...
Does it give the UAC prompt or it just doesn't work as a restricted user?

Also, I just read a bit about the Clipbook... It sounds like some nasty app.

quote:

Copying an Item to a Clip
When the Clipbook is running, the shortcut keys for cutting (Ctrl + X) and copying (Ctrl + C) are reassigned — they now open the Clipbook window, where you can label and save the item. This can be a bit tricky if you're accustomed to using the default Windows shortcut keys for copying and pasting. Later in this tutorial, I'll show you how to select a different set of shortcut keys for the Clipbook

Source: http://www.corel.com/servlet/Satellite/us/en/Content/1153321168430

The Windows clipbook runs a service for example. Does it try to interfere with that? Does the Corel Clipbook maybe have it's own service?

By determining what exactly is causing the problem we can maybe figure out if it's something that can be solved at all with App-V.

_____________________________

A computer once beat me at chess but it was no match for me at kick boxing.

(in reply to ajchak)

Post #: 2

RE: Work Perfect Office 12 Run As Admin Issue - 8/2/2010 12:57:52 AM

ajchak

Posts: 25
Score: 0
Joined: 8/20/2008
From: India
Status: offline

Hi..

The source is working fine i suppose...i checked the source behavior in Win7 its working properly in standard user and hence it should be a problem with the sequence :(:(
Neways although i did solve the problem....there were some junk registry keys that were captured and hence i removed them and along with that some settings were captured too...
These were responsible for this behavior i suppose

_____________________________

Cheers
AJ

(in reply to Rheuvel)

Post #: 3

RE: Work Perfect Office 12 Run As Admin Issue - 8/2/2010 3:06:04 AM

Rheuvel

Posts: 200
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Joined: 6/11/2008
From: The Netherlands
Status: offline

So, is it working now?

_____________________________

A computer once beat me at chess but it was no match for me at kick boxing.

(in reply to ajchak)

Post #: 4

RE: Work Perfect Office 12 Run As Admin Issue - 8/2/2010 8:57:14 AM

ajchak

Posts: 25
Score: 0
Joined: 8/20/2008
From: India
Status: offline

Hi,

Ya problem solved....actually when we launch the shortcut exe during Monitoring Phase...it captures some HKCU registry settings which has hard coded user profile references and as a result this was not working in standard user as the application was captured in a Build using a admin profile account.
The issue is solved.....now.................

_____________________________

Cheers
AJ

(in reply to Rheuvel)

Post #: 5

RE: Work Perfect Office 12 Run As Admin Issue - 8/2/2010 9:40:03 AM

Rheuvel

Posts: 200
Score: 0
Joined: 6/11/2008
From: The Netherlands
Status: offline

OK, good to hear!

I've linked this thread to the Package KB for future reference